Redemption
Expired Redemptions
If the redemption end date shown on your swing tag has passed, don’t worry, we are honouring expired redemption's. Just follow the process below as normal.
Order Confirmation and Shipment
Please note that redemption orders are normally processed and shipped within 10 business days of you placing your order. Items are dispatched via Australia Post and delivery times can vary between 5 - 10 business days.
In some cases, depending on our location, delivery of your redemption item(s) may take up to 28 days.
Note - In some instances where multiple items have been ordered, they may be dispatched from our warehouse in separate parcels, and Australia Post may not deliver all parcels on the same day.